Privacy policy
Privacy Policy
Last updated: 11/03/2023
Kayak & Cabana (Kayak Café) places great importance on the protection of your personal information. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have regarding your data. By using our website, you agree to the practices described in this policy.
1. Information Collection
We may collect personal information about you, such as your name, email address, mailing address, etc., when you use our website. This information is collected voluntarily when you provide it, for example, when you complete a contact form. The data entered into forms, as well as your IP address and browser user agent, are collected to help us detect unwanted messages and comments.
We collect the following data:
- Contact forms
- Registration / Membership forms
- Order forms / E-commerce transactions
- Cookies required for proper website operation
- Google Analytics
2. Cookies and Similar Technologies
We use cookies and other similar technologies to collect information about your interaction with our website. This data helps us improve your experience and analyze our website’s performance. You may configure your browser to refuse cookies; however, doing so may affect certain website features.
3. Use of Information
The information we collect may be used to:
- Provide you with the services and information you request.
- Personalize and improve your user experience on our website.
- Send you promotional communications or newsletters (if you have provided consent).
- Improve our products, services, and content.
- Better filter unwanted comments.
4. Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with third-party service providers who assist us in operating our website and delivering our services. These third parties are required to maintain the confidentiality of your information.
5. Data Security
We implement security measures to protect your information against unauthorized access, misuse, or disclosure. We have implemented various safeguards—physical, administrative, and technical—to preserve the confidentiality and integrity of the personal information under our responsibility. This also includes preventing unauthorized access.
Access to your personal information is restricted exclusively to authorized and qualified personnel who require it to perform their duties. However, please note that no method of Internet transmission or electronic storage is completely secure.
In the event of a personal data incident, we will notify the appropriate authorities and affected individuals, particularly where such an incident may cause significant harm. We will implement strategies to minimize any negative consequences.
In compliance with the requirements of Law 25, please note that some of your data may be hosted outside the Province of Quebec. In such cases, we ensure that appropriate measures are in place to provide a level of protection equivalent to that offered for data stored locally in Quebec.
6. Retention Period for Your Personal Information
Your personal information is retained in accordance with the purposes outlined in this policy, our legal obligations, dispute resolution requirements, and the completion of agreements with our clients and partners.
To ensure the confidentiality of your personal information, we use secure systems and technology service providers. We regularly dispose of personal information that is no longer required.
7. Your Choices
You have the right to request access to, correction of, or deletion of your personal information in our possession. You may also withdraw your consent to the processing of your data at any time.
8. Exclusions from This Privacy Policy
Please note that this Privacy Policy no longer applies once you follow a link to another website. The privacy policy of that other website will then apply.
We disclaim all responsibility regarding the policies, procedures, or practices of third-party websites concerning the protection of personal information. We strongly recommend reviewing their privacy policies before sharing any personal information with them.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. We encourage you to review this page regularly to stay informed of any updates.
10. Contact Us
If you have any questions regarding this Privacy Policy, please do not hesitate to contact us at:
11. Data Removal Request
You may request the removal of your personal information at any time. Please contact the person responsible for data protection:
Marion Cloutier
Right to Be Forgotten Form